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Fall 2006

A great sail: Scott Carson '72

The meeting happened a few weeks after Scott Carson had accepted his new job.

In December 2004, Carson (’72 Bus. Admin.) was put in charge of the Boeing Co.’s Commercial Airplanes Group sales team and mandated to recapture the lead in the worldwide airliner market, which had been seized by European rival Airbus. It was a tall task—Airbus had out-sold Boeing in three of the previous four years.

To complicate the problem, says Carson, he had to deal with some lamebrain sales procedures installed by a previous chief financial officer. Carson was reviewing the procedures with his top sales executives. He couldn’t believe some of … » More …

Spring 2004

Solving Boeing's Problems

The Boeing Company has a problem.

Lindsey Caton, a Boeing vision sensors and optics specialist, has taken apart yet another $3,500 camera that he has been trying to use to document the company’s manufacturing processes. Out of it oozes Boelube, the fancy lubricant that Boeing uses for drilling airplane parts. It does not belong in the camera. In fact, the camera is ruined.

Later, Caton describes the problem via video conference to a small group of students at Washington State University. As part of the Boeing Scholars Program, the students are developing a new protective enclosure for the camera.

Started in 1999, the … » More …